Frequently Asked Questions

Orders are typically processed within 24 hours. Once shipped, delivery usually takes 1–3 working days for local orders. You will receive a tracking number via email as soon as your package is on its way.

Yes, we accept returns within 14 days of delivery for eligible items in their original, unused condition. Please note that certain sale items or personalized goods may be final sale. Contact our support team to initiate a return request.

Our team is here to help! You can reach us via:

• WhatsApp: +60 12-345 6789
• Email: support@yourshop.com